Sellers details

The Essence of IBIZA: Craftsmanship, Materials, and Quality Inspired by Ibiza Island The brand name "IBIZA" comes from the beautiful Mediterranean island of Ibiza, which captivated our founder. Known for its hippie culture and pursuit of comfort, Ibiza was home to handcrafted leather bags that deeply influenced IBIZA’s philosophy of craftsmanship. By embracing the natural expressions of leather and valuing artisanal techniques, this spirit of craftsmanship remains at the heart of IBIZA’s bag-making today. Maximizing the Potential of Materials At IBIZA, we carefully select materials that balance design and functionality. Through years of experience and continuous refinement, we have mastered the use of high-quality leather, including durable furniture-grade leather, materials that develop a rich patina over time, and exotic leathers. At the same time, we are committed to sustainability by incorporating eco-friendly and recyclable materials, ensuring that our bags are kind to both people and the planet. Craftsmanship and Innovation in IBIZA’s Factory IBIZA bags are primarily produced in our own factory, where their quality is upheld by the delicate craftsmanship of skilled female artisans. Their meticulous attention to detail and deep respect for traditional techniques play a key role in maintaining IBIZA’s standards of excellence. At the same time, our factory embraces innovation, blending traditional tools with modern technology. For example, we use advanced cutting machines to minimize leather waste and improve efficiency. By harmonizing expert craftsmanship, high-quality materials, and cutting-edge technology, IBIZA continues to create timeless bags that embody both artistic excellence and contemporary sustainability.

Return policy

Return and Exchange Policy 【Conditions for Returns and Exchanges】 We accept returns and exchanges under the following conditions. ※Please note that products purchased via the Curate platform are not eligible for exchanges. ・The item is unused. ・You contact us within 15 days of receiving the product. ・All original tags and accessories are intact. ・The product was damaged or defective upon arrival. 【Products Not Eligible for Return】 The following items are not eligible for return or exchange: ・Items that have been used, soiled, or damaged. ・Items with damage or stains caused by the customer. ・Items for which the 15-day return period has expired. 【Return Procedure】 Please contact our customer service team within 15 days of receiving the product. After the item is returned to us, it will undergo a quality control (QC) inspection. Once the inspection is complete, we will process a refund to your original payment method. 【Refund Method】 Credit card payments: Refunds will be processed via the credit card used for the purchase. Other payment methods: Refunds will be processed using the original payment method. If you have any questions, please feel free to contact our customer service team. Thank you for your understanding and cooperation.