Return Policy

Easy returns within 14 days of delivery. Here's everything you need to know about our return process.

14-Day Return Window

Returns are accepted within14 days from the date of deliveryfor eligible items.

How to Return Your Items

Contact Us

Email us at care@curate.ae or submit a request via your account panel

Return Approval

Once your return is approved, a free pickup will be scheduled at your convenience

Quality Check

Returned items must be unused, in their original condition, and include all tags and packaging

Refund Processing

Refunds are processed within 7–10 business days after the item passes our quality inspection

To initiate a return:
Non-returnable categories include:
  • Beauty and skincare products
  • Lingerie
  • Customized Items

Need Help with Your Return?

Have questions about returning an item? Our customer service team is here to assist you.